Clear answers, without the runaround.

Will my entries return after reinstalling or changing devices?

If the records reached your CloudKit private database, sign in with the same Apple Account, enable iCloud, and install Yuanlai. The system will attempt to sync them again.

Sync is not an instant backup. If the device has been offline, iCloud storage is full, or iCloud is signed out, export a CSV before uninstalling or changing devices.

Why does the converted amount differ from my card statement?

Yuanlai uses a public reference rate for the entry date. Your bank may use a different settlement time and add its own rate, network charges, or foreign-transaction fees. You can enter a manual rate or settled amount.

Can I turn off multi-currency mode?

Yes. Turn it off in Currency Preferences for a simple, single-base-currency entry screen. You can enable it again whenever you travel or change your base currency.

How do I cancel or request a refund?

Apple handles annual subscriptions. Review or cancel under Settings → Apple Account → Subscriptions on iPhone or iPad. Lifetime does not renew. Refund requests are handled through Apple’s purchase support process.

How do I contact the developer?

Use the developer contact channel shown on the App Store listing. Include your device model, operating-system version, app version, and steps to reproduce. Never send an Apple Account password, payment details, or a complete ledger.